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San Mateo Pride Center
CONTACT US • 650.591.0133
  • Programs
    • Case Management
    • Crisis Intervention
    • Mental Health Services
    • Older Adults
    • Peer Groups
    • Youth
  • Events
    • Upcoming Events
  • Resources
    • Community Resources & Services
    • COVID Impact Report
    • Glossary
    • MHSA Innovation Evaluation
    • Pride Center Store
    • Resource Roadmap
    • TADC Resource Guide
    • Trainings & Consultations
  • Get Involved
    • Community Advisory Board
    • Donate
      • Donate Now
      • Wishlist
    • Job Openings
    • Volunteer
  • News
    • Blog
    • Community Stories
    • In the News
    • Newsletter
  • About Us
    • Community Agreements
    • Community Partners
    • Contact Us
    • FAQ
    • History
    • Mission & Vision
    • Our Team
  • Store
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CONTACT US • 650.591.0133

Case Management

 

Case management is a collaborative process that involves the coordination of community-based services and resources to provide support to individuals, partners, and families in need. The goal of the case management program is to enhance participants’ abilities to resolve issues, overcome obstacles, and lead fulfilling, productive lives. Our Case Manager works closely with participants to create a customized service plan that takes into account each person’s unique strengths, needs, and circumstances.

Case management services can include the following areas:

  • Counseling/therapy
  • Healthcare
  • Housing
  • Financial
  • Education
  • Transportation
  • Employment
  • Legal aid
  • Social relationships
  • Community participation
  • Referral services
  • Legal name and gender marker change (see more below)

How does it work?

Upon receiving the referral for participants wishing to receive services, the Case Manager will contact the individual to discuss eligibility, provide any immediate resources they may need, and schedule a meeting. The Case Manager then conducts a thorough assessment of the client’s strengths, needs, and goals. Working together, the Case Manager and participant create a customized service plan that will best address these needs and further develop their strengths.

Functioning as a liaison, mediator, and advocate for participants’ health and wellbeing, the Case Manager oversees their care and connects them to the appropriate resources and service providers whenever necessary. Throughout this process, the Case Manager closely monitors the participant’s progress and will adapt the service plan as needed. It is our goal to ensure that participants receive the best possible care and are able to access the services they need.

Who is eligible?

Individuals, partners, and families with children are all candidates for case management services.

Services will be prioritized to:

  • Those who are homeless and/or at risk of losing their housing
  • Those who lack safety due to domestic violence/abuse
  • Those with untreated or undertreated behavioral needs, including mental health and/or substance-abuse related needs

How can I receive services?

Referrals and/or service inquiries should be directed to the Health Equity Coordinator & Clinical Program Analyst, Alex Golding (he/him):

  • Email: alex.golding@sanmateopride.org
  • Phone: 650-465-6795
  • Fax: 650-393-5210 (ATTN: Alex Golding)

Legal Name and Gender Marker Change Workshop

Our Legal Name and Gender Marker Change workshops are completely free of charge and are held virtually through Zoom. Workshops occur on the last Wednesday of each month, in two sessions: 10 – 11:30am and 6pm – 7:30pm.

If you or someone you know would like to attend, please RSVP online at: http://bit.ly/name-and-gender-change-rsvp

Please contact our Health Equity Coordinator & Clinical Program Analyst, Alex Golding (he/him) if you have any questions. He can be reached at alex.golding@sanmateopride.org or at 650-465-6795.

1021 S El Camino Real
San Mateo, CA 94402

Phone: 650-591-0133
Fax: 650-393-5210
info@sanmateopride.org

The San Mateo County Pride Center is currently operating remotely. Our hours are Monday – Friday, 10am-7pm. 

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