As we work together to achieve our vision, we have created a set of community agreements to define what we need and expect from each other in our Pride Center space. Following these agreements creates a place of warmth, healing, and security. Our goal is to ensure the Pride Center is accessible to all who wish to make it a second home. We want to share the love, joy, and resilience our community has to offer and treat each other with the respect and dignity we all deserve.
OUR COMMUNITY AGREEMENTS
The Pride Center is always growing, changing, and striving to best fit our community’s needs. Therefore, these agreements are part of a living document and will be subject to change when necessary.
We pride ourselves on being inclusive to the multiple identities and communities that come through our doors. In doing so, we recognize our communities by using gender inclusive language and asking everyone what their gender pronouns are.
● Example: They/Them/Theirs, She/Her/ Hers, He/Him/His, Xe/Xim/Xyrs
● “Hey y’all, where did Maria go? She/They/He/Xe went to the San Mateo County Pride Center.”
● of saying “hey guys,” try “hey all/folks/friends/humans.”
As a community, we prosper when we connect and share our creativity and ideas. We encourage everyone to participate and actively listen to others. We all learn together when we give everyone the opportunity to express themselves.
Questions are always welcome; this is a place of learning and we encourage folks to engage in a deeper understanding of a variety of topics. We understand that not everyone will agree on the same ideas. When conflicting ideas do arise, let’s meet each other halfway – agree to disagree.
We want to create a space where people feel safe when sharing personal information and experiences. Instead of telling others about someone else’s experience, teach them what you learned from it.
Not everyone knows everything, but together we know a lot. Try to slow down and clarify ideas that may be new to some people. Being patient is loving; learning together builds bridges.
To ensure the continued safety of all people who visit our home, the Pride Center is a substance and alcohol-free space.
Everyone’s body and mind has a magical protective bubble, and the size of this bubble depends on the individual. Always ask for consent before talking about a potentially triggering subject or before touching someone else’s physical body. We confidently support folks who voice their boundaries and encourage anyone to speak to a staff member to support the boundaries an individual sets for oneself.
Inability to maintain personal accountability and continuous violations of these Community Agreements may result in discussions with Pride Center staff to properly address any issues that arise.
FREQUENTLY ASKED QUESTIONS
From ‘what’s jello made out of?’ to ‘what’s the meaning of life?’, everyone has questions. And while we’re obviously not equipped to answer every question, we feel confident that we can answer the questions about Pride Center. If your Pride Center question isn’t on the list below, feel free to give us a call.
Who is welcome at the San Mateo County Pride Center?
Community members, friends, allies, and advocates are all welcome at the Pride Center regardless of age, race, color, national or ethnic origin, ancestry, religion or religious creed, ability, sex, sexual orientation, and gender identity.
Are “walk-ins” welcome?
Yes! We encourage individuals to come by for a tour, connect with staff, utilize our Resource Room (which includes a library and computers for use), or just hang out! Additionally, all of our support groups are ‘open’ groups, meaning anyone can choose to drop in.
Is the Pride Center an accessible / ADA accessible space?
The Pride Center has a wheelchair entrance accessible through the parking lot on 11th Avenue. There is one disabled parking space in that lot. Doors inside the Pride Center are not automatic. The main floor is accessible by wheelchair; however, the kitchen and conference room are located up a flight of six stairs. Both bathrooms have support bars.
For our community members with multiple chemical sensitivities, the Center is currently not a scent/fragrance-free space. We strive to be scent/fragrance-aware.
Does the Pride Center have gender inclusive restrooms?
Yes! The Pride Center has two gender inclusive restrooms. Both are single stall, equipped with support bars, and contain free menstrual products.
Do services cost money?
Our clinical counseling services do have fees. These fees are either covered by Medi-Cal or determined on a sliding scale based on gross combined income and number of dependents.
Most other events, programs, and activities (including peer support groups) that we offer are free of charge; however, in some instances we may ask for a suggested donation to help support the work we do.
Is the Pride Center accessible via public transportation?
Yes! We are one block from the ECR/397 Samtrans stop on El Camino Real and 12th Avenue, and 0.3 miles from the ECR/55 Samtrans stop on El Camino Real and 9th Avenue. We are also 0.7 miles from the Hayward Park Caltrain Station.
I’m interested in hosting an event at the Pride Center. Who do I contact?
Fill out this Google Form and we will contact you!