As we work together to achieve our vision, we have created a set of community agreements to define what we need and expect from each other in our Pride Center space. Following these agreements creates a place of warmth, healing, and security. Our goal is to ensure the Pride Center is accessible to all who wish to make it a second home. We want to share the love, joy, and resilience our community has to offer and treat each other with the respect and dignity we all deserve.
OUR COMMUNITY AGREEMENTS
As of 8/1/25, we have moved out of our 1021 S. El Camino location.
Our programs and services remain available virtually Monday-Friday, 10:00am-7:00pm.
These agreements are considered a living document and are subject to change when necessary.
We pride ourselves in being inclusive to the multiple identities and communities that come through our doors. We recognize our communities by using gender inclusive language and asking everyone what their pronouns are.
- Ex. They/Them/Theirs, She/Her/Hers, He/Him/His, Xe/Xim/Xyrs
- Hey y’all, where did Maria go? She/They/He/Xe went to the Pride Center.
- Instead of saying Hey guys, try instead Hey all/folks/friends/humans.
As a community, we encourage you to take space, participate and share, and intentionally make space for fellow community members to do the same. We all learn together when we give everyone the opportunity to express themselves.
We encourage folks to engage in a deeper understanding and learning about a variety of topics with an awareness of the different perspectives we all bring. When conflicting ideas do arise, we ask our community to acknowledge the discomfort, center our shared humanity, and agree to disagree.
We want to create a space where people feel safe to share experiences that may be personal. Instead of telling others about someone else’s experience, teach others about what you learned based on the experience.
Not everyone knows everything but together we know a lot. Take time to clarify ideas that may be new to some people, so we can grow as a community.
Our Pride Center is a substance and alcohol-free space.
Everyone’s boundaries are unique and need to be respected. Ask for consent before talking about a potentially triggering subject or touching someone else’s physical body (e.g., hugs, handshakes, etc.). We encourage you to speak to a staff member for support, if needed.
Inability to maintain personal accountability and continuous violations of community agreements may result in discussions with Pride Center staff to appropriately address any issues that arise.
FREQUENTLY ASKED QUESTIONS
What is jello made of to what is the meaning of life? Everyone has questions. And while we obviously not equipped to answer every question, we feel confident that we can answer the questions about Pride Center. If your Pride Center question is on the list below, feel free to give us a call.
Who is welcome at the San Mateo County Pride Center?
Community members, friends, allies, and advocates are all welcome at the Pride Center regardless of age, race, color, national or ethnic origin, ancestry, religion or religious creed, ability, sex, sexual orientation, and gender identity.
Do services cost money?
Our clinical counseling services do have fees. These fees are either covered by Medi-Cal or determined on a sliding scale based on gross combined income and number of dependents.
Most other events, programs, and activities (including peer support groups) that we offer are free of charge; however, in some instances we may ask for a suggested donation to help support the work we do.